Terms of Service
These Terms of Service govern your use of the website and services provided by Grace New York. By accessing our website or purchasing products from us, you agree to the terms outlined below. Please read them carefully before using our services.
Grace New York operates the website and online store where customers can discover and purchase thoughtfully designed home décor products.
Company name: Grace New York
Address: Avenida de España 3, 29692, San Luis de Sabinillas, Málaga, Spain
Email: info@grace-newyork.com
You can also follow our Instagram page for interior inspiration, styling ideas, and updates on new collections.
Browsing the website does not require registration. However, placing an order or using certain features may require you to provide accurate information and accept these Terms.
If you do not agree with these Terms of Service, please refrain from using the website or making purchases.
This website is operated by Grace New York. Throughout these Terms, the words "we", "us", and "our" refer to Grace New York.
Any new features, tools, or services added to the website will also fall under these Terms. The most recent version will always be available on this page. We may update or revise these Terms from time to time, and changes become effective once published.
Our online store operates using Shopify Inc., which provides the technical platform that allows us to offer our products and services online.
SECTION 1 – ONLINE STORE CONDITIONS
By accepting these Terms, you confirm that you are legally allowed to use this website according to the laws of your country. If you are under legal age, you may only use the website with the consent of a parent or guardian.
Any illegal use of the website or violation of applicable laws, including copyright laws, is strictly prohibited.
You may not introduce viruses, malicious software, or harmful code that could damage the website or its services.
Violation of these rules may result in immediate termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Some information may be transmitted across networks and adjusted to meet technical requirements. Payment information, however, is always encrypted during transmission.
You may not copy, reproduce, resell, or exploit any part of the website or services without written permission from Grace New York.
Headings used in these Terms are included for convenience only and do not affect interpretation.
SECTION 3 – CONTENT ACCURACY AND TIMELINESS
The information provided on this website is intended for general reference. While we aim to keep content accurate and up to date, we cannot guarantee that all information is complete or current.
Content may occasionally be updated, modified, or removed without prior notice. It is the responsibility of users to stay informed about changes on the website.
SECTION 4 – CHANGES TO PRODUCTS AND PRICES
Prices and product availability may change at any time without notice.
We reserve the right to modify, update, or discontinue products or services offered on the website at our discretion.
Grace New York is not responsible for any consequences related to price adjustments, product discontinuations, or service interruptions.
SECTION 5 – PRODUCT INFORMATION
Certain items may only be available through our website and may be limited in quantity.
We strive to display products as accurately as possible, including colors and materials. However, colors may appear slightly different depending on your device or screen settings.
We reserve the right to limit product sales to certain regions or customers and to update product descriptions when necessary.
We do not guarantee that products will meet every personal expectation or that any identified defects will always be corrected immediately.
SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
Grace New York reserves the right to refuse or cancel any order placed through the website.
We may limit or cancel quantities purchased per person, household, or order. If changes are made to your order, we will attempt to notify you using the contact details provided.
You agree to provide accurate, current, and complete billing and account information when placing an order.
For more details regarding returns or refunds, please refer to our Return & Refund Policy.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
The website may provide access to third-party tools or services. These are offered without warranties, guarantees, or conditions of any kind.
Grace New York does not monitor or control these tools and cannot be held responsible for how they function.
Your use of any optional third-party tools is entirely at your own risk. Please review the terms of those providers before using their services.
Any new tools introduced on the website will also fall under these Terms.
SECTION 8 – THIRD-PARTY LINKS AND CONTENT
Some content on our website may include links to external websites.
These links are provided for convenience only. Grace New York is not responsible for the content, policies, or actions of third-party websites.
We recommend reviewing the terms and privacy policies of any third-party platforms before interacting with them.
SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK
If you submit comments, suggestions, or other materials to Grace New York, you grant us permission to use, reproduce, edit, and publish that content without restriction.
We are not obligated to keep submissions confidential, provide compensation, or respond to feedback.
We may remove content that we consider unlawful, offensive, defamatory, or otherwise inappropriate.
You are responsible for ensuring that any content you submit does not violate the rights of others or contain harmful material.
SECTION 10 – PERSONAL INFORMATION
All personal information submitted through our website is handled according to our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, the website may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping information, or product availability.
We reserve the right to correct such errors, update information, or cancel orders if incorrect information is discovered.
These updates may occur at any time without prior notice, including after an order has been submitted.
SECTION 12 – UNACCEPTABLE USES
Users may not use the website for any unlawful or harmful activities.
Prohibited activities include:
- violating laws or regulations
- encouraging illegal acts
- infringing intellectual property rights
- harassing, threatening, or discriminating against others
- spreading misleading information
- distributing viruses or malicious software
- collecting personal information from other users without consent
- engaging in spam, phishing, or similar activities
- interfering with security systems
Violation of these rules may result in restricted access to our services.
SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY
Grace New York does not guarantee uninterrupted or error-free access to its services.
All services and products are provided "as is" and "as available," without warranties of any kind, including implied warranties of merchantability or fitness for a particular purpose.
Grace New York and its partners will not be liable for any direct or indirect damages resulting from the use of the website or products, including lost profits, lost data, or replacement costs.
Where local law limits the exclusion of liability, our liability will be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold Grace New York and its affiliates harmless from any claims, damages, or legal costs resulting from your violation of these Terms or infringement of third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain fully effective.
Any invalid section will be enforced to the maximum extent allowed by law.
SECTION 16 – TERMINATION
You may stop using the website at any time.
Grace New York reserves the right to terminate access to its services if these Terms are violated.
Any obligations or liabilities that arose before termination will remain in effect.
SECTION 17 – COMPLETE AGREEMENT
These Terms, together with all referenced policies on our website, represent the full agreement between you and Grace New York.
They replace any previous agreements, communications, or understandings regarding the use of the website or services.
SECTION 18 – GOVERNING LAW
These Terms of Service are governed by the laws of the State of New York, United States.
SECTION 19 – CHANGES TO TERMS OF SERVICE
The most current version of these Terms will always be available on this page.
Grace New York may update or modify these Terms at any time. Continued use of the website after changes have been posted means you accept the updated Terms.
SECTION 20 – RETURNS AND REFUNDS
Please refer to our Return & Refund Policy for full details on returns, exchanges, and refunds.
SECTION 21 – CONTACT INFORMATION
If you have questions about these Terms of Service, you can contact us at:
Company name: Grace New York
Address: Avenida de España 3, 29692, San Luis de Sabinillas, Málaga, Spain
Email: info@grace-newyork.com
For more interior inspiration and new collection updates, you're always welcome to follow our Instagram page.
Thank you for choosing Grace New York — where thoughtful design and timeless interiors come together.
Business address:
Avenida de España 3, 29692, San Luis de Sabinillas, Málaga, Spain
Warehouse address:
3065 Allison Meadow Rd, Chico, CA 95973, United States
Email:
info@grace-newyork.com
Phone:
+1 201 987 7468
Customer Service Hours:
Monday to Friday: 9:00 AM – 6:00 PM
Saturday to Sunday: 10:00 AM – 4:00 PM
(All times are based on EST — Eastern Standard Time)
Average response time: within 12 hours